Customer Contact Representative En/du
- Marketing En Verkoop Advies
OrganisatieOrganisatie in EnschedeJob DescriptionAs a Customer Contact Representative on our Sales and Service Centre, you answer travel related questions coming from Air France/KLMs trade. You suggest to travel agents to use AFKL.biz and help them to solve their own specific problem while visiting the website. You look for improvements in the process and take further action if needed. You give general information, support and service in an effective way to travel agents in order to improve customer satisfaction.You give information to Air France/KLMs trade customers on flight fares, complexes technical questions, assist with service request and explain advantages of the Air France/KLM product over competitive airlines and searches for alternatives if the customers initial wish cannot be fulfilled in order to conclude a sale and to increase turnover for Air France/KLM. Sounds good, doesn't? If yoy're interessted please call us at: 053-4302621 or send us an email: enschede.12@unique.nlJob RequirementsGeneral (HAVO) or Professional (MBO) secondary education level of work and perception- Good Knowledge of English and fluent German both written and spoken.- We prefer experience in working at a call centre and/or in a travel/ airline related industry. Salary and BenefitsWe provide you with a six months contract based on a starting salary of1800 gross per month.- career opportunities; internal growth opportunities; to mentor, supervisor etc- good labour conditions; health insurance, pensions scheme- working in a international and dynamic environment De functie gaat per maart 2012 in en het betreft een fulltime functie. Je werkt tijdens kantoortijden.
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Hoger beroepsonderwijs (HBO, HEAO ..)
40
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