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Manager Fraud Investigations

  • Andere Financiën AdministratieandAccounting
    ErnstandYoung
    Werkgebied Ernst & Young is een belangrijke speler bij het achterhalen van de feiten in conflictsituaties en situaties waarbij de integriteit in het geding is. De subserviceline Fraud Investigation & Dispute Services (FIDS) legt zich toe op alle vormen van bedrijfsfraude, integriteitbeheersing en diverse compliancevraagstukken. Binnen FIDS geeft de praktijkgroep Investigations ook ondersteuning bij een proactieve beheersing van het frauderisico. Investigations verricht daarnaast onafhankelijk onderzoek naar de naleving van wet- en regelgeving en overeenkomsten met zakenpartners, zoals outsourcing-, licentie-, franchise- en royaltyovereenkomsten
    Amsterdam
    Jouw profiel Je hebt de RA-opleiding of soortgelijke studie op wo-niveau met succes afgerond en minstens vijf jaar relevante werkervaring opgedaan, bij voorkeur in Audit. Verder ben je communicatief vaardig, kun je goed luisteren en ben je in staat om loyaliteit aan je cliënten te combineren met commercieel gericht denken.
    Vast contract, bepaalde tijd

    Solliciteren

 

European TradeandCompliance Manager
Inkoop
A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. It is the responsibility of the Trade & Compliance Manager – Europe to establish, operate and maintain Crocs’ Trade & Compliance Program on behalf of Crocs. This position is (jointly) responsible for managing, planning, initiating, educating and auditing the policies, procedures, programs, and related import/export and re-export business processes of the Company. The incumbent will monitor, review and interpret the regional regulations in order to maintain compliance in the context of ongoing operations. The position will manage the preparation and submission of applications import and export licenses, customs / classification rulings, advisory opinions, customer approvals, technical assistance agreements and other related government submissions and/or documentation for the European region. Effectively communicates the trade compliance program requirements to appropriate individuals while managing the internal training and audit program. Although the primary focus is on the European region, this position is part of Crocs’ Global Trade & Compliance Department and as such will be involved in global efforts to develop and maintain a ’best-in-industry’ Global Trade & Compliance Program. European Trade & Compliance Manager (Rotterdam/Den Haag, 40 uur per week) Duties and responsibilities • Reviewing initial controls and general compliance related to cross-border transactions. • Be first point of contact for country regulatory inquiries and communication with government offices for routine items and directs non routine inquiries appropriately. • Assist in controversies with governmental agencies; overseeing Customs audits, investigations or other potential or developing disagreements over Customs matters. • Initiate and assist with the development and maintenance of global/regional tax/duty reduction programs. • Audit import and export filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate; verify valuation methodology including additions and subtractions such as assists and royalties. • Take ownership for setting-up and maintaining regional supply chain security programs and assist with global initiatives. • Determination of trade data such as: HTS, Country of Origin, import/export documentation requirements and valuation of products. • Interface with internal and external customers/vendors, freight forwarders/customs brokers, government agencies and other functional areas to ensure coordination of imports and exports. • Guide and train facilities in the development, implementation, and maintenance of trade compliance management systems, policies, procedures and work instructions. • Monitor and ensure compliance with export regulations (including sanctioned party screening). • Ensure employee understanding of legal regulations and principles relative to the import and export of products through communications and training. • Keep abreast of changes in trade regulations to ensure company compliance. Profile • Bachelor’s degree with 3 – 6 years experience in import and export compliance. • Thorough knowledge of and experience with European import and export regulations. • Experience with automated trade compliance software systems for transaction screens is essential. • Experience in analyzing and applying regulations to various import and export business processes and functions is required. • The proven ability to prepare and obtain commodity jurisdictions, export licenses, technical assistance agreements is mandatory for this position. • Technical expertise in trade (import and export) regulations, classifications, valuation, country of origin, duty preference programs and suspension regimes, sanctioned party screening and trade restrictions (boycotts). • Broad business acumen with strong emphasis on leadership and teamwork is required. • Excellent analytical and organization skills including ability to collect, structure, analyze and communicate data. • Excellent written and verbal communication skills (English & Dutch). • Strong computer skills. • A pro-active self-starter who is able to work independently. • Ability and desire to work in highly dynamic and changing environment. • Ability to travel What do we offer? • A good salary, depending on experience and education • A 40 hour workweek • An informal and international work environment • 25 holiday days per calendar year (based on a full time contract) • 8% holiday allowance per year • Good commuter expense reimbursement Description of the company A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. Interested? Are you interested in this position and would you like to apply? Please send your application documents, your salary expectations and earliest starting date by using the 'Apply' button below. Ageny calls not appreciated. Keywords: Trade Manager, Compliance Manager, Import, Export, Customs audits, Regulations, European, Rotterdam, Den Haag, Zuid Holland, Noord Holland, HBO, WO, Bachelor, werk, functie, baan, vacature, job, vacancy. It is the responsibility of the Trade & Compliance Manager – Europe to establish, operate and maintain Crocs’ Trade & Compliance Program on behalf of Crocs. This position is (jointly) responsible for managing, planning, initiating, educating and auditing the policies, procedures, programs, and related import/export and re-export business processes of the Company. The incumbent will monitor, review and interpret the regional regulations in order to maintain compliance in the context of ongoing operations. The position will manage the preparation and submission of applications import and export licenses, customs / classification rulings, advisory opinions, customer approvals, technical assistance agreements and other related government submissions and/or documentation for the European region. Effectively communicates the trade compliance program requirements to appropriate individuals while managing the internal training and audit program. Although the primary focus is on the European region, this position is part of Crocs’ Global Trade & Compliance Department and as such will be involved in global efforts to develop and maintain a ’best-in-industry’ Global Trade & Compliance Program. European Trade & Compliance Manager (Rotterdam/Den Haag, 40 uur per week) Duties and responsibilities • Reviewing initial controls and general compliance related to cross-border transactions. • Be first point of contact for country regulatory inquiries and communication with government offices for routine items and directs non routine inquiries appropriately. • Assist in controversies with governmental agencies; overseeing Customs audits, investigations or other potential or developing disagreements over Customs matters. • Initiate and assist with the development and maintenance of global/regional tax/duty reduction programs. • Audit import and export filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate; verify valuation methodology including additions and subtractions such as assists and royalties. • Take ownership for setting-up and maintaining regional supply chain security programs and assist with global initiatives. • Determination of trade data such as: HTS, Country of Origin, import/export documentation requirements and valuation of products. • Interface with internal and external customers/vendors, freight forwarders/customs brokers, government agencies and other functional areas to ensure coordination of imports and exports. • Guide and train facilities in the development, implementation, and maintenance of trade compliance management systems, policies, procedures and work instructions. • Monitor and ensure compliance with export regulations (including sanctioned party screening). • Ensure employee understanding of legal regulations and principles relative to the import and export of products through communications and training. • Keep abreast of changes in trade regulations to ensure company compliance. Profile • Bachelor’s degree with 3 – 6 years experience in import and export compliance. • Thorough knowledge of and experience with European import and export regulations. • Experience with automated trade compliance software systems for transaction screens is essential. • Experience in analyzing and applying regulations to various import and export business processes and functions is required. • The proven ability to prepare and obtain commodity jurisdictions, export licenses, technical assistance agreements is mandatory for this position. • Technical expertise in trade (import and export) regulations, classifications, valuation, country of origin, duty preference programs and suspension regimes, sanctioned party screening and trade restrictions (boycotts). • Broad business acumen with strong emphasis on leadership and teamwork is required. • Excellent analytical and organization skills including ability to collect, structure, analyze and communicate data. • Excellent written and verbal communication skills (English & Dutch). • Strong computer skills. • A pro-active self-starter who is able to work independently. • Ability and desire to work in highly dynamic and changing environment. • Ability to travel What do we offer? • A good salary, depending on experience and education • A 40 hour workweek • An informal and international work environment • 25 holiday days per calendar year (based on a full time contract) • 8% holiday allowance per year • Good commuter expense reimbursement Description of the company A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. Interested? Are you interested in this position and would you like to apply? Please send your application documents, your salary expectations and earliest starting date by using the 'Apply' button below. Ageny calls not appreciated. Keywords: Trade Manager, Compliance Manager, Import, Export, Customs audits, Regulations, European, Rotterdam, Den Haag, Zuid Holland, Noord Holland, HBO, WO, Bachelor, werk, functie, baan, vacature, job, vacancy.
 
European TradeandCompliance Manager
Inkoop
A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. It is the responsibility of the Trade & Compliance Manager – Europe to establish, operate and maintain Crocs’ Trade & Compliance Program on behalf of Crocs. This position is (jointly) responsible for managing, planning, initiating, educating and auditing the policies, procedures, programs, and related import/export and re-export business processes of the Company. The incumbent will monitor, review and interpret the regional regulations in order to maintain compliance in the context of ongoing operations. The position will manage the preparation and submission of applications import and export licenses, customs / classification rulings, advisory opinions, customer approvals, technical assistance agreements and other related government submissions and/or documentation for the European region. Effectively communicates the trade compliance program requirements to appropriate individuals while managing the internal training and audit program. Although the primary focus is on the European region, this position is part of Crocs’ Global Trade & Compliance Department and as such will be involved in global efforts to develop and maintain a ’best-in-industry’ Global Trade & Compliance Program. European Trade & Compliance Manager (Rotterdam/Den Haag, 40 uur per week) Duties and responsibilities • Reviewing initial controls and general compliance related to cross-border transactions. • Be first point of contact for country regulatory inquiries and communication with government offices for routine items and directs non routine inquiries appropriately. • Assist in controversies with governmental agencies; overseeing Customs audits, investigations or other potential or developing disagreements over Customs matters. • Initiate and assist with the development and maintenance of global/regional tax/duty reduction programs. • Audit import and export filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate; verify valuation methodology including additions and subtractions such as assists and royalties. • Take ownership for setting-up and maintaining regional supply chain security programs and assist with global initiatives. • Determination of trade data such as: HTS, Country of Origin, import/export documentation requirements and valuation of products. • Interface with internal and external customers/vendors, freight forwarders/customs brokers, government agencies and other functional areas to ensure coordination of imports and exports. • Guide and train facilities in the development, implementation, and maintenance of trade compliance management systems, policies, procedures and work instructions. • Monitor and ensure compliance with export regulations (including sanctioned party screening). • Ensure employee understanding of legal regulations and principles relative to the import and export of products through communications and training. • Keep abreast of changes in trade regulations to ensure company compliance. Profile • Bachelor’s degree with 3 – 6 years experience in import and export compliance. • Thorough knowledge of and experience with European import and export regulations. • Experience with automated trade compliance software systems for transaction screens is essential. • Experience in analyzing and applying regulations to various import and export business processes and functions is required. • The proven ability to prepare and obtain commodity jurisdictions, export licenses, technical assistance agreements is mandatory for this position. • Technical expertise in trade (import and export) regulations, classifications, valuation, country of origin, duty preference programs and suspension regimes, sanctioned party screening and trade restrictions (boycotts). • Broad business acumen with strong emphasis on leadership and teamwork is required. • Excellent analytical and organization skills including ability to collect, structure, analyze and communicate data. • Excellent written and verbal communication skills (English & Dutch). • Strong computer skills. • A pro-active self-starter who is able to work independently. • Ability and desire to work in highly dynamic and changing environment. • Ability to travel What do we offer? • A good salary, depending on experience and education • A 40 hour workweek • An informal and international work environment • 25 holiday days per calendar year (based on a full time contract) • 8% holiday allowance per year • Good commuter expense reimbursement Description of the company A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. Interested? Are you interested in this position and would you like to apply? Please send your application documents, your salary expectations and earliest starting date by using the 'Apply' button below. Ageny calls not appreciated. Keywords: Trade Manager, Compliance Manager, Import, Export, Customs audits, Regulations, European, Rotterdam, Den Haag, Zuid Holland, Noord Holland, HBO, WO, Bachelor, werk, functie, baan, vacature, job, vacancy. It is the responsibility of the Trade & Compliance Manager – Europe to establish, operate and maintain Crocs’ Trade & Compliance Program on behalf of Crocs. This position is (jointly) responsible for managing, planning, initiating, educating and auditing the policies, procedures, programs, and related import/export and re-export business processes of the Company. The incumbent will monitor, review and interpret the regional regulations in order to maintain compliance in the context of ongoing operations. The position will manage the preparation and submission of applications import and export licenses, customs / classification rulings, advisory opinions, customer approvals, technical assistance agreements and other related government submissions and/or documentation for the European region. Effectively communicates the trade compliance program requirements to appropriate individuals while managing the internal training and audit program. Although the primary focus is on the European region, this position is part of Crocs’ Global Trade & Compliance Department and as such will be involved in global efforts to develop and maintain a ’best-in-industry’ Global Trade & Compliance Program. European Trade & Compliance Manager (Rotterdam/Den Haag, 40 uur per week) Duties and responsibilities • Reviewing initial controls and general compliance related to cross-border transactions. • Be first point of contact for country regulatory inquiries and communication with government offices for routine items and directs non routine inquiries appropriately. • Assist in controversies with governmental agencies; overseeing Customs audits, investigations or other potential or developing disagreements over Customs matters. • Initiate and assist with the development and maintenance of global/regional tax/duty reduction programs. • Audit import and export filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate; verify valuation methodology including additions and subtractions such as assists and royalties. • Take ownership for setting-up and maintaining regional supply chain security programs and assist with global initiatives. • Determination of trade data such as: HTS, Country of Origin, import/export documentation requirements and valuation of products. • Interface with internal and external customers/vendors, freight forwarders/customs brokers, government agencies and other functional areas to ensure coordination of imports and exports. • Guide and train facilities in the development, implementation, and maintenance of trade compliance management systems, policies, procedures and work instructions. • Monitor and ensure compliance with export regulations (including sanctioned party screening). • Ensure employee understanding of legal regulations and principles relative to the import and export of products through communications and training. • Keep abreast of changes in trade regulations to ensure company compliance. Profile • Bachelor’s degree with 3 – 6 years experience in import and export compliance. • Thorough knowledge of and experience with European import and export regulations. • Experience with automated trade compliance software systems for transaction screens is essential. • Experience in analyzing and applying regulations to various import and export business processes and functions is required. • The proven ability to prepare and obtain commodity jurisdictions, export licenses, technical assistance agreements is mandatory for this position. • Technical expertise in trade (import and export) regulations, classifications, valuation, country of origin, duty preference programs and suspension regimes, sanctioned party screening and trade restrictions (boycotts). • Broad business acumen with strong emphasis on leadership and teamwork is required. • Excellent analytical and organization skills including ability to collect, structure, analyze and communicate data. • Excellent written and verbal communication skills (English & Dutch). • Strong computer skills. • A pro-active self-starter who is able to work independently. • Ability and desire to work in highly dynamic and changing environment. • Ability to travel What do we offer? • A good salary, depending on experience and education • A 40 hour workweek • An informal and international work environment • 25 holiday days per calendar year (based on a full time contract) • 8% holiday allowance per year • Good commuter expense reimbursement Description of the company A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. Interested? Are you interested in this position and would you like to apply? Please send your application documents, your salary expectations and earliest starting date by using the 'Apply' button below. Ageny calls not appreciated. Keywords: Trade Manager, Compliance Manager, Import, Export, Customs audits, Regulations, European, Rotterdam, Den Haag, Zuid Holland, Noord Holland, HBO, WO, Bachelor, werk, functie, baan, vacature, job, vacancy.
 
European TradeandCompliance Manager
Inkoop
A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. It is the responsibility of the Trade & Compliance Manager – Europe to establish, operate and maintain Crocs’ Trade & Compliance Program on behalf of Crocs. This position is (jointly) responsible for managing, planning, initiating, educating and auditing the policies, procedures, programs, and related import/export and re-export business processes of the Company. The incumbent will monitor, review and interpret the regional regulations in order to maintain compliance in the context of ongoing operations. The position will manage the preparation and submission of applications import and export licenses, customs / classification rulings, advisory opinions, customer approvals, technical assistance agreements and other related government submissions and/or documentation for the European region. Effectively communicates the trade compliance program requirements to appropriate individuals while managing the internal training and audit program. Although the primary focus is on the European region, this position is part of Crocs’ Global Trade & Compliance Department and as such will be involved in global efforts to develop and maintain a ’best-in-industry’ Global Trade & Compliance Program. European Trade & Compliance Manager (Rotterdam/Den Haag, 40 uur per week) Duties and responsibilities • Reviewing initial controls and general compliance related to cross-border transactions. • Be first point of contact for country regulatory inquiries and communication with government offices for routine items and directs non routine inquiries appropriately. • Assist in controversies with governmental agencies; overseeing Customs audits, investigations or other potential or developing disagreements over Customs matters. • Initiate and assist with the development and maintenance of global/regional tax/duty reduction programs. • Audit import and export filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate; verify valuation methodology including additions and subtractions such as assists and royalties. • Take ownership for setting-up and maintaining regional supply chain security programs and assist with global initiatives. • Determination of trade data such as: HTS, Country of Origin, import/export documentation requirements and valuation of products. • Interface with internal and external customers/vendors, freight forwarders/customs brokers, government agencies and other functional areas to ensure coordination of imports and exports. • Guide and train facilities in the development, implementation, and maintenance of trade compliance management systems, policies, procedures and work instructions. • Monitor and ensure compliance with export regulations (including sanctioned party screening). • Ensure employee understanding of legal regulations and principles relative to the import and export of products through communications and training. • Keep abreast of changes in trade regulations to ensure company compliance. Profile • Bachelor’s degree with 3 – 6 years experience in import and export compliance. • Thorough knowledge of and experience with European import and export regulations. • Experience with automated trade compliance software systems for transaction screens is essential. • Experience in analyzing and applying regulations to various import and export business processes and functions is required. • The proven ability to prepare and obtain commodity jurisdictions, export licenses, technical assistance agreements is mandatory for this position. • Technical expertise in trade (import and export) regulations, classifications, valuation, country of origin, duty preference programs and suspension regimes, sanctioned party screening and trade restrictions (boycotts). • Broad business acumen with strong emphasis on leadership and teamwork is required. • Excellent analytical and organization skills including ability to collect, structure, analyze and communicate data. • Excellent written and verbal communication skills (English & Dutch). • Strong computer skills. • A pro-active self-starter who is able to work independently. • Ability and desire to work in highly dynamic and changing environment. • Ability to travel What do we offer? • A good salary, depending on experience and education • A 40 hour workweek • An informal and international work environment • 25 holiday days per calendar year (based on a full time contract) • 8% holiday allowance per year • Good commuter expense reimbursement Description of the company A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. Interested? Are you interested in this position and would you like to apply? Please send your application documents, your salary expectations and earliest starting date by using the 'Apply' button below. Ageny calls not appreciated. Keywords: Trade Manager, Compliance Manager, Import, Export, Customs audits, Regulations, European, Rotterdam, Den Haag, Zuid Holland, Noord Holland, HBO, WO, Bachelor, werk, functie, baan, vacature, job, vacancy. It is the responsibility of the Trade & Compliance Manager – Europe to establish, operate and maintain Crocs’ Trade & Compliance Program on behalf of Crocs. This position is (jointly) responsible for managing, planning, initiating, educating and auditing the policies, procedures, programs, and related import/export and re-export business processes of the Company. The incumbent will monitor, review and interpret the regional regulations in order to maintain compliance in the context of ongoing operations. The position will manage the preparation and submission of applications import and export licenses, customs / classification rulings, advisory opinions, customer approvals, technical assistance agreements and other related government submissions and/or documentation for the European region. Effectively communicates the trade compliance program requirements to appropriate individuals while managing the internal training and audit program. Although the primary focus is on the European region, this position is part of Crocs’ Global Trade & Compliance Department and as such will be involved in global efforts to develop and maintain a ’best-in-industry’ Global Trade & Compliance Program. European Trade & Compliance Manager (Rotterdam/Den Haag, 40 uur per week) Duties and responsibilities • Reviewing initial controls and general compliance related to cross-border transactions. • Be first point of contact for country regulatory inquiries and communication with government offices for routine items and directs non routine inquiries appropriately. • Assist in controversies with governmental agencies; overseeing Customs audits, investigations or other potential or developing disagreements over Customs matters. • Initiate and assist with the development and maintenance of global/regional tax/duty reduction programs. • Audit import and export filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate; verify valuation methodology including additions and subtractions such as assists and royalties. • Take ownership for setting-up and maintaining regional supply chain security programs and assist with global initiatives. • Determination of trade data such as: HTS, Country of Origin, import/export documentation requirements and valuation of products. • Interface with internal and external customers/vendors, freight forwarders/customs brokers, government agencies and other functional areas to ensure coordination of imports and exports. • Guide and train facilities in the development, implementation, and maintenance of trade compliance management systems, policies, procedures and work instructions. • Monitor and ensure compliance with export regulations (including sanctioned party screening). • Ensure employee understanding of legal regulations and principles relative to the import and export of products through communications and training. • Keep abreast of changes in trade regulations to ensure company compliance. Profile • Bachelor’s degree with 3 – 6 years experience in import and export compliance. • Thorough knowledge of and experience with European import and export regulations. • Experience with automated trade compliance software systems for transaction screens is essential. • Experience in analyzing and applying regulations to various import and export business processes and functions is required. • The proven ability to prepare and obtain commodity jurisdictions, export licenses, technical assistance agreements is mandatory for this position. • Technical expertise in trade (import and export) regulations, classifications, valuation, country of origin, duty preference programs and suspension regimes, sanctioned party screening and trade restrictions (boycotts). • Broad business acumen with strong emphasis on leadership and teamwork is required. • Excellent analytical and organization skills including ability to collect, structure, analyze and communicate data. • Excellent written and verbal communication skills (English & Dutch). • Strong computer skills. • A pro-active self-starter who is able to work independently. • Ability and desire to work in highly dynamic and changing environment. • Ability to travel What do we offer? • A good salary, depending on experience and education • A 40 hour workweek • An informal and international work environment • 25 holiday days per calendar year (based on a full time contract) • 8% holiday allowance per year • Good commuter expense reimbursement Description of the company A world leader in innovative casual footwear for men, women and children, Crocs, Inc. (NASDAQ: CROX), offers several distinct shoe collections with more than 250 styles to suit every lifestyle. As lighthearted as they are lightweight, Crocs™ footwear provides profound comfort and support for any occasion and every season. All Crocs™ branded shoes feature Croslite™ material, a proprietary, revolutionary technology that produces soft, non-marking, and odor-resistant shoes that conform to your feet. Crocs™ products are sold in 90 countries. Every day, millions of Crocs™ shoe lovers around the world enjoy the exceptional form, function, versatility and feel-good qualities of these shoes while at work, school and play. Interested? Are you interested in this position and would you like to apply? Please send your application documents, your salary expectations and earliest starting date by using the 'Apply' button below. Ageny calls not appreciated. Keywords: Trade Manager, Compliance Manager, Import, Export, Customs audits, Regulations, European, Rotterdam, Den Haag, Zuid Holland, Noord Holland, HBO, WO, Bachelor, werk, functie, baan, vacature, job, vacancy.
 
E-commerce Operations Manager (native German Language) At Zed Media
HelpdeskandTechnische Ondersteuning
About Zed Media B.V. Zed Media is an internet marketing company focused on development and management of large traffic websites. We are in the business for over 10 years and we have offices in New York and Amsterdam. Our websites include online flash games, tubes, adult search engines, adult video file hosting, custom blogs, mobile. Scope of the Role Running the Operations, Fraud and Customer Service Departments for Seeme.com video chat subscription based website. This is a huge opportunity for anyone looking to work in an exciting industry with massive growth rate and potential to set up new operations overseas. Duties and Responsibilities • Manage the customer services function in Amsterdam to ensure high levels of customer support; • Implement service level standards and key performance indicators; • Lead the department to ensure business objectives are met; • Implement standard systems and procedures to monitor the effectiveness of the service provided; • Develop and implement measures to monitor the performance of team members (includes conducting annual performance appraisals and development of personal training plans); • Motivate the team to exceed performance targets; • Conduct reviews of quality of service and customer satisfaction; • Ensure future web developments address customer requirements and improve ease of doing business; • Provide reports to senior management about the performance of the Amsterdam department and other operating units; • Design procedures and scripts to reduce cancelations and charge backs of memberships to an absolute minimum; • Identify fraud patterns from new customers and business partners (affiliates); • Recruitment and selection of new team members. Key Skills and Attributes • A (near-) native speaker with excellent language skills in German, both written and spoken. (Your application will not be considered if you do not meet this requirement) • Proven history of managing a customer service function, preferably in online billing or website based environment; • Able to demonstrate evidence of implementing process changes to improve performance; • Proactive service delivery focused attitude, willingness to get involved in all aspects of the business with a “hands-on, can-do” approach; • Strong leadership and interpersonal skills, plus the ability to motivate and work within all levels of the business; • Excellent attention to detail, highly computer literate and strong affinity with the internet; • Flexibility to deal with a diverse product range and wide customer base and excellent commercial judgement (understands the value of many small order customers); • Experience of managing service relationships with major distributor and end-customer accounts; • Must be comfortable with the fact that the website is a video chat site in the adult entertainment industry. Compensation € 3.500 to € 4.250 Euros per month depending on experience. 13th month also included. Apply To apply for this position please click the ‘Solliciteer nu’ button below. Agency calls not appreciated Keywords: Operations, Customer, Service, Support, Manager, Manage, Service, Project, Process, Quality, Affiliate, German, Amsterdam, Media, Online, Ervaren, Vacature, Werk, Functie, Baan, HBO . Scope of the Role Running the Operations, Fraud and Customer Service Departments for Seeme.com video chat subscription based website. This is a huge opportunity for anyone looking to work in an exciting industry with massive growth rate and potential to set up new operations overseas. Duties and Responsibilities • Manage the customer services function in Amsterdam to ensure high levels of customer support; • Implement service level standards and key performance indicators; • Lead the department to ensure business objectives are met; • Implement standard systems and procedures to monitor the effectiveness of the service provided; • Develop and implement measures to monitor the performance of team members (includes conducting annual performance appraisals and development of personal training plans); • Motivate the team to exceed performance targets; • Conduct reviews of quality of service and customer satisfaction; • Ensure future web developments address customer requirements and improve ease of doing business; • Provide reports to senior management about the performance of the Amsterdam department and other operating units; • Design procedures and scripts to reduce cancelations and charge backs of memberships to an absolute minimum; • Identify fraud patterns from new customers and business partners (affiliates); • Recruitment and selection of new team members. Key Skills and Attributes • A (near-) native speaker with excellent language skills in German, both written and spoken. (Your application will not be considered if you do not meet this requirement) • Proven history of managing a customer service function, preferably in online billing or website based environment; • Able to demonstrate evidence of implementing process changes to improve performance; • Proactive service delivery focused attitude, willingness to get involved in all aspects of the business with a “hands-on, can-do” approach; • Strong leadership and interpersonal skills, plus the ability to motivate and work within all levels of the business; • Excellent attention to detail, highly computer literate and strong affinity with the internet; • Flexibility to deal with a diverse product range and wide customer base and excellent commercial judgement (understands the value of many small order customers); • Experience of managing service relationships with major distributor and end-customer accounts; • Must be comfortable with the fact that the website is a video chat site in the adult entertainment industry. Compensation € 3.500 to € 4.250 Euros per month depending on experience. 13th month also included. Apply To apply for this position please click the ‘Solliciteer nu’ button below. Agency calls not appreciated Keywords: Operations, Customer, Service, Support, Manager, Manage, Service, Project, Process, Quality, Affiliate, German, Amsterdam, Media, Online, Ervaren, Vacature, Werk, Functie, Baan, HBO .