Reserveringsmedewerker Airline
- Banen
Air Transat
het maken van telefonische reserveringen en de verkoop van aanvullende producten (huurautos en hotels) het verstrekken van vlucht- en tariefinformatie aan particulieren en reisagenten het verwerken van binnenkomende emails
Schiphol-Rijk
HBO
32 - 40 uur
Solliciteren
| Native Danish Speaker Looking For A Job In The Tourism Industry? Management Ondersteuning OrganisatieAn international customer care organisation for travel related services. Atmosphere can be typified as young and multicultural.Communication lines are open and direct. The working atmosphere is a relaxed one, but all employees are committed to achieve the best results.Job DescriptionFor an International Airline Company in Amsterdam we are looking for qualified and motivated Danish speaking reservation agents+ fluent English to advise and support our customers by phone and e-mail. An additional Western-European language is definately a bonus.Are you available from the start date mentioned?You start off with a three-month training, it is therefore a requierment that you have no holidays booked within this period.You give general information, support and service in an effective way to customers and, if applicable, travel agents in order to improve customer satisfaction.You give information to KLM's customers on flight fares, availability and schedules, recognize sales leads and act upon them, explain advantages of the KLM product over competitive airlines and search for alternatives if the customer's initial wish cannot be fulfilled in order to conclude a sale and to increase turnover for KLM.Job RequirementsAre you flexible in your working hours (irregular shifts) and do you have the required languages, experience in a callcentre or customer service by phone and work experience (or strong affinity) for the tourist industry? Do you live in the Amsterdam area? (max 1 hour travel distance from Amsterdam). Then please applyby sending your English CV and your motivation for this positionSalary and BenefitsDirect vast contractYou will be scheduled in flexible rosters. Great secondairy benefits such as extra holidays, company fitness discount, stand-in KLM tickets after 6 months and bonus scheme.Uitstekende secundaire arbeidsvoorwaarden |
| Customer Contact Representative En/du Marketing En Verkoop Advies OrganisatieOrganisatie in EnschedeJob DescriptionAs a Customer Contact Representative on our Sales and Service Centre, you answer travel related questions coming from Air France/KLMs trade. You suggest to travel agents to use AFKL.biz and help them to solve their own specific problem while visiting the website. You look for improvements in the process and take further action if needed. You give general information, support and service in an effective way to travel agents in order to improve customer satisfaction.You give information to Air France/KLMs trade customers on flight fares, complexes technical questions, assist with service request and explain advantages of the Air France/KLM product over competitive airlines and searches for alternatives if the customers initial wish cannot be fulfilled in order to conclude a sale and to increase turnover for Air France/KLM. Sounds good, doesn't? If yoy're interessted please call us at: 053-4302621 or send us an email: enschede.12@unique.nlJob RequirementsGeneral (HAVO) or Professional (MBO) secondary education level of work and perception- Good Knowledge of English and fluent German both written and spoken.- We prefer experience in working at a call centre and/or in a travel/ airline related industry. Salary and BenefitsWe provide you with a six months contract based on a starting salary of1800 gross per month.- career opportunities; internal growth opportunities; to mentor, supervisor etc- good labour conditions; health insurance, pensions scheme- working in a international and dynamic environment De functie gaat per maart 2012 in en het betreft een fulltime functie. Je werkt tijdens kantoortijden. |